Shahin Ali brings three years of strata management experience to his role at Waratah Strata Management, supported by a diverse professional background spanning retail management, restaurant and kitchen management, and B2B sales. It is a combination that has shaped him into a well-rounded communicator with a strong service ethic and a natural ability to manage competing demands with composure.

Shahin works across the greater Sydney area, managing residential schemes with a particular focus on by-laws — an area that requires both a thorough understanding of strata legislation and the interpersonal skill to navigate sensitive situations with care. He works closely with owners and committees, and is known for his methodical, principled approach to strata management: working by the book, prioritising urgent matters first, and ensuring every client matter is handled with consistency and fairness.

What sets Shahin apart is the way he engages with his clients. He takes the time to listen first, allowing owners and committee members to speak openly before responding with clear, reasoned guidance. It is an approach built on compassion and transparency, and one that consistently earns the trust of those he works with.

In 2025, Shahin was recognised as Assistant of the Year — an acknowledgement of the dedication and standard of service he brings to his role every day.

Outside of work, Shahin enjoys model building, PC building and board games.